IT & Help Desk
Supporting Innovation with Trusted Service
The Department of Information Technology Services delivers innovative technology solutions and responsive support to empower Florida Poly’s mission. We partner with students, faculty, and staff to provide the tools, resources, and technical expertise needed to thrive in a high-tech learning environment.
Technology Support Lab
IST Building – 1027
4700 Research Way
Lakeland, FL 33805
Fall/Spring: Monday–Friday, 8 a.m.–8 p.m.
Summer: Monday–Friday, 8 a.m.–5 p.m.
Information Technology Services
From network security to classroom support, our services cover:
- Software management & procurement
- IT risk assessment
- Classroom and lab technology
- Employee hardware support
- BYOD & device configuration
- Knowledge base access
Faculty & Staff
The Help Desk responds to all technical questions, providing consulting advice and processing work requests for the University’s entire IT user community, including students, faculty, and staff.
Technical Support
Software Requests
Content
