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Florida Polytechnic University junior optimizing new platform for national retailer

June 20, 2019

For the first time in the company’s more than 100-year history, customers can purchase furniture, appliances and other home goods directly from Badcock Home Furniture &more’s website. Florida Polytechnic University junior Phelippe ‘Phil’ Souza-Herod is playing an important role in making it happen.

This summer, Souza-Herod is working on a variety of projects to enhance Badcock’s e-commerce and optimizing the customer experience. With assignments such as making the website easier to navigate for users with disabilities and assisting with security solutions that help detect fraud, Souza-Herod’s work is critical to the platform’s success.

Souza-Herod said he is already seeing the benefits of this hands-on, front-end development internship at Badcock’s headquarter offices in Mulberry, Fla.

“The biggest shift I’ve seen in myself this summer is my mindset,” said Souza-Herod, who is majoring in computer engineering. “This internship has helped me realize the power of being able to creatively problem-solve. I’ve realized how important it is to find innovative solutions for the challenges we’re facing, and to not get stuck in trying to find the so-called ‘right answers.’”

The Sarasota native is one of several Florida Poly interns at Badcock this summer, offering their skills in e-commerce, IT, and supply chain management. The company has taken a cohort of Florida Poly interns each year since the University opened.

Kelley Trivett, Badcock’s director of special projects and Souza-Herod’s supervisor, said Florida Poly interns show a unique ability to apply concepts and think outside the box to solve problems.

“These students have been instrumental in the development of our e-commerce platform,” said Trivett. “They are constantly coming up with amazing ideas. I just hope they learn as much from us as we do from them.”

The Badcock team said they try to make a difference in the lives of their interns as well.

“We like to provide them opportunities for personal and professional development through personality assessments, social media training, mock interviews, and developmental reviews,” said Andrea Prather, director of human resources at Badcock.

“We want to be part of the students’ long-term success,” added Prather.

Contact:
Lydia Guzman
Assistant Director of Communications
863-874-8557

Session Details

This session will demonstrate that practical risk management is for everyone, regardless of a formal program. Attendees will learn actionable and simple strategies that are easy to implement, enabling them to start immediately by focusing on their top risks to build greater operational resilience and ensure the sustained success of their auxiliary enterprises.

Presenter Profile

Michelle Powell serves as the pioneering Risk Manager at Florida Polytechnic University, the state’s sole 100% STEM-dedicated institution. Having been with the university for nearly 11 years, Michelle transitioned from a leadership role in Admissions in October 2023 to establish and evolve the risk management function from the ground up. In this solo capacity, Michelle builds robust frameworks for our dynamic, young university, overseeing our insurance portfolio, consulting on third-party and event risks, and developing critical campus-wide training programs. Michelle has obtained the Committee of Sponsoring Organizations (COSO) Enterprise Risk Management certificate and the Associate in Risk Management (ARM) and Construction Risk and Insurance Specialist (CRIS) designations. Her distinct background in mathematics and engineering, combined with extensive higher education leadership, brings an analytical and strategic approach enhancing the institution’s resilience.