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Students Present Ways to Cut Emergency Room Wait Time

March 30, 2017

The wait time in an emergency room can sometimes feel like an eternity, especially if you’re in pain. So what’s the solution?

Two Florida Polytechnic University students think they have the answer. It’s called MELP, or Medical Expertise Location and Performance, a play on the popular website and app, Yelp. Instead of users ranking businesses and restaurants, though, doctors and nearby hospitals will be graded. In addition to quality of care, the app will also provide wait times and which medical providers are covered by your insurance plan.

Max Ferrell, who developed the concept alongside his classmate, Alex Fronteddu, says it was inspired by personal experience. When his brother flipped a go-kart and broke a bone, they filled out forms and waited two hours before they could be seen.

“We’re just looking to improve the process,” Max says.

The duo’s idea was good enough to earn them a spot as one of six finalists at the recent Society for Health Systems Innovation Competition. The challenge was to create disruptive technology that reduced patient wait times.

In addition to showing nearby doctors, the app would include digital discharge papers and games for patients to play while waiting.

These types of medical applications fall under the field of health informatics, which sometimes gets overlooked in the world of science, technology, engineering and math (STEM). Neither Max nor Alex were aware of the field when they came to Florida Poly. But both agree the field has a lot of potential to change the world.

“It’s really been an interesting process,” Alex says.

Session Details

This session will demonstrate that practical risk management is for everyone, regardless of a formal program. Attendees will learn actionable and simple strategies that are easy to implement, enabling them to start immediately by focusing on their top risks to build greater operational resilience and ensure the sustained success of their auxiliary enterprises.

Presenter Profile

Michelle Powell serves as the pioneering Risk Manager at Florida Polytechnic University, the state’s sole 100% STEM-dedicated institution. Having been with the university for nearly 11 years, Michelle transitioned from a leadership role in Admissions in October 2023 to establish and evolve the risk management function from the ground up. In this solo capacity, Michelle builds robust frameworks for our dynamic, young university, overseeing our insurance portfolio, consulting on third-party and event risks, and developing critical campus-wide training programs. Michelle has obtained the Committee of Sponsoring Organizations (COSO) Enterprise Risk Management certificate and the Associate in Risk Management (ARM) and Construction Risk and Insurance Specialist (CRIS) designations. Her distinct background in mathematics and engineering, combined with extensive higher education leadership, brings an analytical and strategic approach enhancing the institution’s resilience.