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Technology Services  

Services

Academic Technology and Support Services

Responsible for:

  •  IT Help Desk
  • Classroom and Lab Technology Support
  • Canvas (learning management system) Administration
  • Supercomputer Administration and Management

 

Networking and Information Security

Responsible for:

  • Information Security Policies and procedures
  • Cybersecurity Training
  • Campus wired/wireless network infrastructure
  • Telecommunication/voice systems
  • IT Risk assessment
  •  Datacenters connectivity and power
  • Systems, network vulnerability assessment
  • Surveillance systems

Adminstrative Computer Systems

Responsible for:

  • Active Directory and SSO
  • Azure
  • Backups
  • DNS/DHCP
  • File Servers
  • License Servers
  • Network Storage
  • Office 365 (Exchange, OneDrive, SharePoint, Teams)
  • SQL Servers
  • Virtualization Infrastructure
  • Management of 205 servers and storage devices
  • Tier 3 Support

Software Development

Responsible for development and managing: 

  • Student Information System (CAMS)
  • Learning Managment Sysem (Canvas)
  • ERP System (Workday)
  • CRM Software (Salesforce)
  • REST API middleware
  • Jira service desks and confluence administration
  • Support Student Business Services and Auxiliary Enterprises payment allocation and account balances
  • HR/payroll operations for retirement and benefits processes