Unified Communications

Cisco Desk Phone 

Job Aids 

• How to forward your office phone
• How to forward your office phone from the web app
• Quick Reference Guide (PDF on Pulse)
• Dialing Guide (PDF on Pulse)
• How to change your voicemail PIN (PDF on Pulse)
• How to manage voicemail in your web browser (PDF on Pulse)

Cisco Jabber

Job Aids

• About Jabber (PDF on Pulse)
• How-To-Install Jabber (PDF on Pulse)

Jabber Assistance on the Web

• Jabber Support
• Jabber Homepage

Cisco Webex Meetings

Job Aids

• How to install the Application
• How to schedule a Webex meeting from Outlook
• How to navigate a meeting as a host
• How to schedule a Webex personal conference call from Outlook
• How to activate an account
• How to share content
• How to lock your WebEx meeting
• Meetings app-sign in for students
• How to add a Webex tab to your Microsoft teams class
• How to download your recorded Webex meeting as an MP4 and upload it to Panopto
• How to creat an invite and state a meeting in your personal room

Webex Meetings Assistance on the Web 

• Webex FAQs
• How to Schedule Meetings
• How to Start Meetings
• How to Join Meetings
• How to Manage Audio
• How to Manage Video
• How to Record Meetings
• How to Share Content
• How to Start a Poll
• How to use Personal Rooms
• Personal Conference Number Help

Cisco Webex Teams

Job Aids

• How to create live events in Microsoft Teams
• How to host a live event using Teams
• How to use the command box in Microsoft Teams
• How to schedule a meeting in Teams
• Invite attendees to a Teams live event
• Join a meeting on the go
• Start 1:1 or group chats
• Turn a file into a tab

    

Webex Teams Assistance on the Web

• About Webex Teams

• Webex Teams FAQ

• Webex Teams Help Articles