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Residential Life Handbook 

General Information

Campus Address

While residing on campus, during your lease term dates, you will want to make sure you are using the following address to receive mail and packages:

Florida Polytechnic University

Attention First Name Last Name

Residence Hall #, Room ####

4700 Research Way

Lakeland, FL 33805

If the resident’s full name is not included in the address, the mail or package will be returned to the sender.

When you are no longer living on campus please be sure to submit a Change of Address. It is the responsibility of each residence hall student to update and/or change their address through CAMS as soon as possible after they vacate the residence halls.

Mail and Packages

Florida Poly’s Mail Center is responsible for collecting and distributing the letters and packages that must reach residential students each year.

In the residence halls, each resident will have a mailbox (either to themselves or shared with their roommates/suitemates). Upon moving in, you will receive your mailbox key in your Move-In Packet and will be told which mailbox you will receive your mail in throughout the academic year. The Mail Center is responsible for delivering mail directly to your mailbox.

Process for receiving mail and packages:

  • Once mail and packages have arrived and been processed, Mail Services will send an email to your floridapoly.edu student email account notifying you of the arrival of your mail and packages.
  • Note: If the website tracking notes "package status delivered" or "delivered to Agent," this means that your package has been scanned by the local carrier and it is on its way or will be on its way to Mail Services usually within one business day.
  • Visit the Print and Mail Center anytime Monday through Friday, from 8 a.m. to 5 p.m.
  • You must have a photo ID to pick up packages.
  • Mail and packages are delivered Monday through Friday.
  • After 30 days, packages that are not picked up will be returned to the sender. Three email notifications will be sent to the student’s floridapoly.edu email account before returning to sender. 

Receiving Packages:

  • All packages (via USPS, UPS, FedEx, and DHL) can be picked up at the Auxiliary Enterprise Service Center during normal operating hours. 

Change of Address:

The University maintains several different addresses for residence hall students: local, permanent, and guardian. These addresses come from the admissions application. Residential Life updates and maintains the local (residence hall) address for residence hall students. It is the responsibility of each residence hall student to update and/or change their address (except for residence hall addresses) through CAMS as soon as possible after a new address is available.

For any questions or concerns regarding mail and/or packages, email or call 863-874-8766.

University Breaks and Holidays

As you may know there are several University breaks and holidays throughout the academic year. Students may want to return home during these periods or they may want to remain on campus. Students are not required to return home or leave campus, unless asked to do so by Student Living or Residential Life, during University breaks and holidays.

Students are welcome to remain on campus during the Thanksgiving break. Students will be surveyed by Residential Life before the break begins so we are aware who is looking to remain on campus during the break. Residential Life will continue to provide resident support during the Thanksgiving break period. Please be aware Dining may be closed or have limited hours of operation during this period, and other University services may be limited or not operating during this period. Students will still be required to pay their rent during this time.

During the Fall 2020 semester, classes and final exams will move to remote instruction after the Thanksgiving break. Students are welcome to return home during this time throughout the winter break or they may return to the residence halls to complete their fall courses remotely on campus. Students will be surveyed by Residential Life before the Thanksgiving break, so we are aware who plans to return to campus after the break and complete their fall courses remotely on campus. Residential Life will continue to provide resident support during this period. Please be aware Dining may be closed or have limited hours of operation during this period, and other University services may be limited or not operating during this period. Students will still be required to pay their rent during this time.

The residence halls will NOT close during the winter break, and students are welcome to remain on campus during the winter break in December. Students will be surveyed by Residential Life before the break begins so we are aware who plans to remain on campus during the winter break. Please be aware Dining may be closed or have limited hours of operation during this period, and other University services may be limited or not operational during this period. Residential Life will provide limited resident support during this time and will work closely with the University Police Department to support students who have decided to remain on campus during the winter break. Students will still be required to pay their rent during this time.

For more information regarding University breaks and holidays, view the Academic Calendar

Items for Checkout

Items are available for checkout from the Residential Life front desk, located in Residence Hall 2. A variety of items for checkout include, but are not limited to, carts, dollies, tools, ping-pong equipment, and games.

Due to COVID-19, Residential Life will only be allowing residents to check out carts and dollies during the 2020-21 academic year. At this time, no other items listed above will be available for checkout.

Lost and Found

In the case that you have lost something, you may stop by the Residential Life front desk, located in Residence Hall 2, to check the Lost and Found. Items left in the Lost and Found will be kept for no more than 30 days. At the end of 30 days items will be disposed of or donated.

Lockouts

In the case that you have locked yourself out of your unit, room, or the building please follow these procedures:

  • During normal business hours (Monday-Friday 8 a.m. to 5 p.m., Saturday and Sunday 10 a.m. to 2 p.m.), stop by the Residential Life front desk, located in Residence Hall 2, for assistance.
  • After hours and on weekends, contact the resident assistant (RA) on call. The RA on-call number is posted on each floor’s bulletin board and posted at the Residential Life front desk.

After the first lockout, residents will be required to pay $25 per lockout. 

Roommate and Suitemate Concerns

Living with another person or persons may be a brand-new experience for some, which may cause some concerns throughout the semester or year. In the case a resident is having issues or concerns regarding their roommate or suitemate, they should speak with their resident assistant (RA) immediately. From there, the RA can begin working with those involved in our well-planned and thought-out mediation process.

At the beginning of each semester, all roommates and suitemates who share a unit will be required to complete and fill out a Roommate Agreement Contract. This contract covers various topics when it comes to sharing spaces and living with other individuals (e.g., cleanliness, guests, studying, etc.). In the case of a roommate or suitemate conflict, Roommate Agreement Contracts will be reintroduced to ensure all individuals are following the rules and guidelines they have set for themselves. Roommate Agreement Contracts may be updated and changed at any time and many times throughout the semester and year, as long as all residents of the unit and/or room agree to said updates and changes.

Please note, due to COVID-19 and the impacts of social and physical distancing, Residential Life will not be allowing residents to change units, rooms, or roommates once they move onto campus. This is to ensure the health and safety of other residents living on campus and decreasing the chance of exposure to other residents. Residential Life will work directly with the residents throughout the mediation process to ensure issues and conflicts are resolved.

Community Building and Programming

A huge part of Residential Life is providing a living, learning environment for all of our residents. Everything we do is to ensure a positive and fun residential student experience that is inclusive, welcoming, and centered around community development. Throughout each semester and academic year, resident assistants (RAs) and Residential Life staff, in collaboration with other University staff members and offices, will put on and host several community-based and educational-based programming and events for our residents. These programs and events are meant to bring the community together, for residents to get to know one another, and to learn outside of the classroom. If there is ever an idea you have for a program or event, please share it with us! This is your home and we want to make sure we help you make the most of it! 

Please note, due to COVID-19 and the impacts of social and physical distancing, Residential Life will be adjusting how programming and events are done and held within the residence halls to promote the health and safety of all residents living on campus. Residential Life will still be providing residents programming and events throughout the semester and academic year; it may just look a bit different compared to previous years.

Housing Accommodations

The Department of Residential Life works closely with our Office of Disability Services to ensure that any resident who needs a housing accommodation completes the correct steps and procedures.

If you are looking for or need an accommodation relating to your housing on campus, email the Office of Disability Services to begin the process. Once your intake has been completed and approved by the Office of Disability Services, you will begin working with Residential Life regarding you housing need(s).