Help desk employees working.
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 Department of

Technology Services

The Department of Technology Services provides consulting and innovative technology solutions to support the University's strategic plan.

The philosophy of the department of Technology Services is to have the competency and flexibility to meet the current and future IT needs of the Florida Poly community. The department takes an innovative approach to customer service and adheres to industry best practices to achieve strategic goals. We continually assess work practices to improve and provide the most up-to-date solutions and services in the evolving high-tech learning environment.

We emphasize the following practices to optimize customer service to students, faculty and staff:

Openness 

We are responsive to all needs, requests and next-generation industry solutions, so that every part of the Florida Poly community is supported by Technology Services.

Quality Service

Customer satisfaction is surveyed in a process of continual improvement.

Strategic Planning

We support Florida Poly’s strategic plan to position IT as essential in the new online and blended paradigm in higher education.

We're Here to Support You

Technology Services provides essential technology services to the Florida Poly community including training, service requests, and technical support.
Two light skinned females looking at a computer.
Technology Services provides services to the Florida Poly community from managing software applications to assesing technology risks and threats.
Classroom setting.
The Help Desk the a one stop shop for faculty, staff, and students to ask technical questions. 
Dark skinned male looking at a computer.
To maximize technical support, Technology Services provides a central resource base with pertinant information for the University community.