Technology Services promotes standards for services and systems across the University. These standards support University policies and promote best-practices for faculty, staff, and students.
What should go here?
Faculty and staff may submit suggestions for new software for installation in computer labs and classrooms. Please note the following deadlines are applicable for the labs/rooms that are supported by Academic Technology.
The deadline to request new software is the last student withdrawal date of the previous semester. Changes for summer session must be made by the last withdrawal date in the preceding spring semester, and so on. Requests made as early as possible are appreciated. After the deadline, changes may be accommodated on a case-by-case basis if possible; however, this may not always be possible due to staffing limitations.
In order to ensure all software is fully tested on our standard lab environment, software must be requested by the deadlines stated above. Software or software upgrade requests received after the academic term will be at the discretion of Technology Services Department based on staff availability. Commercial software beyond end-of-life and/or any software without active support will not be considered. Technology Services will not install trial, demo, or similar limited-use software.
All software is assumed to be installed for a period of one year, unless otherwise indicated. All previously requested software will need to be reviewed annually to determine continued support. If you wish to retain currently installed software, you must submit a new form at least once a year. Any software upgrades require a new form to be submitted.
Terms and conditions must be approved by the Office of General Council or Procurement before purchase and installation. This includes all open source and freeware software. All software licenses and media are managed by the Technology Services Department to assure compliance with licensing. Software that is not managed by the Technology Services Department will be uninstalled from university computers.
Our staff will verify that a software installation starts properly after installation and performs basic file, edit and print operations properly. Our staff does not have the expertise to verify the proper functionality of other software features.
By requesting installation of this software, you agree to provide professional expertise in testing the software within our time frame prior to deployment to campus computers, in order to insure proper installation, functionality and customization of the software. The contact person below or another qualified individual must be available during the testing and/or deployment period.
Technology Services has laptops for checkout to current students with a valid Florida Poly ID on a first come first served basis. Laptops are FREE to check out and can be checked out during the Help Desk’s normal business hour. Laptops MUST Be Returned Daily one Hour prior to the Help Desk closing.
Requests for equipment used for student groups must come from Student Development services or staff members. Please provide at least two weeks' advance notice if you are requesting equipment to be delivered and set up.
Late return of equipment may result in your checkout privileges being blocked.
Items available for checkout:
HDMI cables (for Collaboration Rooms)
HD USB webcam
Graphing calculators (TI-89 Titanium & TI-84 Plus & scientific calculator and 4 function calculator)
65” TV (for project presentations)
Note: Equipment must be returned in the same working condition as when you borrowed it to avoid being charged the replacement cost.
Technology Services provides one computing device for each full-time employee. Part time, adjunct faculty, and student workers are not eligible for mobile devices. A shared used PC with a single monitor will be provided for these employees. Computer purchases for new employees and employees who are refreshing out dated equipment can be purchased from a Product Catalog maintained by Technology Services. The Product Catalog contains an inventory of devices from manufactures chosen for reliability and cost effectiveness.
All computers distributed by Technology Services are procured through a lease. When choosing your device, you should anticipate that this will be the device you will use for the next three years. In some instances, the computer issued maybe slightly used but in new to very good condition.
It is the user’s responsibility to be familiar with the operating system of the computer they chose. Please do not chose a computer which you have no experience with. The Help Desk is not responsible for training of basic computer use.
Workstation configurations will be comprised of two monitors, a wired keyboard and mouse, and a docking station if applicable. Additional peripherals such as wireless mice, wireless keyboards, stylus, carry bags or covers, etc. if desired are the responsibility of the employee’s department. Peripherals purchased by departments shall receive limited support from the Help Desk.
Laptops must be picked up by the employee at the Help Desk (located in the IST commons) to complete initial login\setup and issue of off campus permit.
New employee computer purchases should be placed four weeks in advance of the employee’s start date to ensure equipment is available for first date of work. If the new employee’s choice of computer is not available for first day, the employee will be provided a loaner laptop or PC until the device arrives.
Employees purchasing models outside of Technology Services catalog should be aware of limited support. These devices shall be treated as BYOD (bring your own device). The employee will be responsible for warranty claims, maintenance and updating of the operating system and software, virus protection, malware removal, and software installation.
These devices cannot be joined to the Florida Poly domain and will be ineligible for imaging and university owned software. They will not be able to connect to the Florida Poly Secure network. Some software such as Office 365 and Adobe are available to these devices. The Help Desk can provide instructions on how you can obtain them. You maybe required to purchase other software either through department or grant funds. Technology purchases must be submitted through Workday and approved by Technology Services. Before purchasing non-catalog computers, you are encouraged to discuss purchases with Help Desk to ensure you fully understand responsibilities.
Working from home offers new opportunities and challenges.
For Microsoft Teams
For Microsoft Office 365
Upon termination of employment you have agreed to return all university owned computing devices. Equipment is expected to be returned in good working order no later than the last day of your full time employment. Employees who have extended their employment as OPS or temporary are not eligible for mobile devices.
You maybe held responsible and required to reimburse the university for equipment which is returned damaged. Equipment which is not returned by your last day of full time employment will be reported to the University Police Department as lost or stolen.