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University Registrar

Office of the University Registrar

The Office of the University Registrar provides knowledgeable service to students, faculty and staff through adherence to academic policy, and is responsible for collecting, maintaining and safeguarding the enrollment and academic records for Florida Poly students.

When contacting the Registrar, use your Florida Poly email, include your full name, student ID, and detailed message with any attachments or screenshots.

863-874-8540

registrar@floridapoly.edu

IST Building – Room 2052
4700 Research Way
Lakeland, FL 33805

Services

The Registrar’s Office supports students throughout their academic journey providing guidance and resources related to:

Academic Records
Course Schedule Planning & Registration
Academic Program Management
Transfer Credit
Excess Credit Hour Surcharge
Residency for Tuition
Grade Management
Withdrawals & Returning After Withdrawing
Registrar Forms

Academic Records

The Registrar’s Office is here to help you access and manage your transcripts, diplomas, and enrollment records throughout your time at Florida Poly and beyond. To ensure timely processing, please make sure any financial balances or records holds are cleared before requesting your documents.

Questions About Records

Registrar’s Office

863-874-8540 | registrar@floridapoly.edu

Questions About Billing/Holds

Student Business Services

863-874-8406 | sbs@floridapoly.edu

Note: Students should always make sure their current address and phone number are up to date with the University by logging into CAMS.

Official Transcripts

Florida Poly provides transcripts through two options:

1) Online via National Student Clearinghouse (NSC) – order and track delivery.

  • Electronic: $10, delivered within 2 business days
  • U.S. Mail: $10, mailed in 3–5 business days
  • Expedited/International: Cost & delivery vary
  • In-Office Pickup: $10, ready in 3–5 business days
  • NSC Transcript Portal

Important Notes:

  • Double-check recipient address before submitting.
  • Provide your full student ID (or SSN if unknown).
  • Holds must be cleared within 10 business days or orders are canceled.
  • No refunds for missed deadlines or errors.

2) In-Person at Registrar’s Office – complete the Official Transcript Request Form.

    • Cost: $10 per copy (pay through Student Business Services).
    • Processing: 5 business days.
    • Delivery: Mailed, picked up, or sent electronically to some Florida schools via SPEEDE/FASTER.

Military & Veterans Fee Waiver
Active duty military, honorably discharged veterans, and their spouses/dependents may qualify for a transcript fee waiver (per F.S. 1009.26(17a)). Requests must be made directly through the Registrar’s Office with proof of military status by completing the Active Duty Military/Veteran Transcript Request Form.

Unofficial Transcripts

  • Available in CAMS portal for current students.
  • Former students can reactivate accounts online or contact the Help Desk at 863-874-8888.
  • Request additional copies by submitting the Duplicate Diploma Request Form.
  • Diplomas are not available electronically. They can be mailed or picked up in the Registrar’s Office.
  • Diplomas and transcripts can be notarized upon request at no cost.
  • Add a note to your transcript/diploma request if you need notarization.
  • Apostille certifications are not processed by Florida Poly—visit the Department of State for more information.

The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student education records. At Florida Poly, FERPA rights transfer to students once they turn 18 or attend a postsecondary institution (“eligible students”).

To authorize or revoke access to your records, complete the Student Information Release Authorization Form.

  • Designee access is automatically removed when a student becomes inactive (graduates, withdraws, or is administratively withdrawn).

To release specific information (e.g., instructor letters of recommendation), complete the Limited Release of Educational Records Request Form.

  • A separate form is required for each third party.
  • Forms must be submitted to the Registrar’s Office in person with a photo ID.

As an eligible student, you have the right to:

  • Inspect and Review Records
    • Request access to your education records within 45 days of your request.
    • Submit written requests to the Registrar or department chair.

  • Request an Amendment
    • Ask to correct records you believe are inaccurate, misleading, or violate your privacy rights.
    • If denied, you have the right to a hearing.

  • Provide Consent Before Disclosure
    • Your written consent is required before the University shares personally identifiable information (PII), except where FERPA allows disclosure without consent.

  • File a Complaint

 

If you believe your rights have been violated, you may file a complaint with:

Family Policy Compliance Office
U.S. Department of Education
400 Maryland Avenue, SW
Washington, DC 20202

FERPA allows certain disclosures without your permission, including (but not limited to):

  • To school officials with legitimate educational interests
  • To another school where you plan to enroll
  • To federal/state education authorities for audits or program review
  • For financial aid purposes
  • To accrediting organizations
  • To parents if you are a dependent for tax purposes
  • To comply with a judicial order or subpoena
  • In a health or safety emergency
  • For directory information (as defined by the University)
  • In disciplinary proceedings related to crimes of violence or non-forcible sex offenses
  • To parents if you are under 21 and have violated alcohol or drug policies

A full list of permitted disclosures can be found in §99.31 of the FERPA regulations.

Students may inspect their educational records by submitting the Request for Review of Records Form.

Note: Conduct, medical, counseling, financial aid, testing, career counseling, and police records are not considered educational records.

Course Schedule Planning & Registration

Florida Poly offers several tools to help you plan your degree path, build your schedule, and register for classes. Use them in this order each semester:

Stellic is a web-based planning and advising tool (currently available to undergraduates; graduate rollout coming soon).

With Stellic, you can:

  • Track your degree progress – See completed and remaining requirements in real time (pulled directly from CAMS).
  • Build a personalized plan – Add future courses term by term to stay on track for graduation.
  • Communicate with your advisor – Send questions directly through Stellic and review past conversations.

⚠️ Important: Stellic is a planning tool only. You must still register for classes in CAMS once your schedule is set.

For help with Stellic, email registrar@floridapoly.edu.

Schedule Wizard helps you generate all possible schedule combinations for your planned courses. You can:

  • View all schedule options at once
  • Add breaks (work, athletics, etc.)
  • Lock a section and build the rest of your schedule around it

After using Schedule Wizard, you’ll still need to register your chosen classes in CAMS.

Resources:

Registration is completed in CAMS. Florida Poly registers all first-semester students to ensure they start on track with the right courses (typically 12–15 credits). After the first term, you will register yourself using your Degree Plan as a guide.

Steps:

  1. Log in and select your term.
  2. Use the “Schedule Wizard” link to view your planned classes.
  3. Click “Registration” to add your chosen classes.
  4. Click the green “Process Registration” button at the top or bottom of the page.

To view your schedule after registration, select “My Schedule” in the CAMS menu.

If you see errors:

If a class is full, you can add yourself to a waitlist.

  • If a seat opens, students are added automatically in order.
  • You’ll receive an email notification when added.
  • You are responsible for dropping the class by the deadline if you no longer want it.

Rules for waitlists:

  • Don’t waitlist multiple sections of the same class.
  • Don’t waitlist classes that conflict with your current schedule.
  • Don’t waitlist if you’re already enrolled in that class.

Violations may cause you to lose your waitlist spot.

You may be blocked from registering if:

  • Required documents are missing (transcripts, immunization forms, test scores)
  • You have an unpaid balance, parking ticket, or other hold

Contact the Office of Admissions (863-874-4774 | admissions@floridapoly.edu) or Student Business Services (863-874-8406 | sbs@floridapoly.edu) to clear your hold.

Not sure what classes to take or thinking about changing your major? Meet with a Success Coach for guidance.

Second Floor, IST Building
success@floridapoly.edu

Other support services available:

Academic Program Management

Everyone’s academic journey is different. Florida Poly has resources to help you manage your degree path’s unique needs.

If you need to change your major, concentration, or catalog year, you’ll first need to meet with a success coach to discuss how the change may affect your academic plan. Adjusting your program of study could impact your graduation timeline and may result in additional Excess Credit Hour fees.

Once you’ve met with a success coach, complete the Program of Study Changes Form to submit your request.

At this time, students may not pursue two majors simultaneously. If you’d like to earn more than one degree at Florida Poly, you must first complete your initial program, then apply for readmission to pursue an additional degree. When possible, coursework from your first degree will be applied toward the second.

Students may declare only one concentration per major. If you have questions about concentration coursework, contact your program’s Department Chair.

Undergraduate degree-seeking students have the option to add a certificate to their program. Certificates are intended as supplements to your major—not substitutes for concentrations—and follow specific rules and requirements outlined in the Academic Catalog.

Eligibility: Only first-time-in-college and transfer students who entered Florida Poly in Fall 2019 or later may pursue a certificate.

To apply:

  1. Complete the Certificate Declaration Form.
  2. Obtain approval from the appropriate Certificate Program Coordinator.

Signature Approvals & Office Locations

Some forms require additional signatures to verify that the change or request has been reviewed and approved by the appropriate department. These signatures ensure that your request aligns with academic policies, program requirements, and university regulations before it can be processed by the Registrar’s Office.

Below are the most commonly requested offices and contacts where you can obtain the required signatures.

Department

Coordinator

Location

Applied Mathematics

Dr. Michael Brilleslyper

IST Building 2016

Business Analytics

Dr. Shahram Taj

BARC Building 2232

Transfer Credit

From first-time students to transfers, knowing how past credits count toward a Florida Poly degree is an important part of planning your path forward.

Send all official transcripts (high school, college, and prior degrees) and test scores (AP, IB, CLEP, AICE) directly to the Office of Admissions.

If you submit a transcript while courses are still in progress, you must also send an updated official transcript once grades and/or degree(s) are posted.

Once you are admitted, the Registrar’s Office will evaluate your transfer coursework and exam credit to see what applies to your chosen program. See the Transfer of Credit Policy (FPU-5.0082AP) for details.

Credit sources include:

Degree Planning

During your first term, you’ll receive a Degree Planner in CAMS showing:

  • How your transfer credit applies to your degree
  • Remaining courses and requirements

Degree Audit

After earning 72 credit hours, the Registrar will complete a Degree Audit to track your academic progress.

Access your Degree Audit in CAMS Student Portal under Document Tracking → REGISTRATION.

Why didn’t all my credits transfer?

  • Only credits that apply to your Florida Poly degree can be used.
  • State requirements, such as the Excess Credit Hour Surcharge Law, also affect how credit is applied.
  • Courses that don’t meet degree requirements (e.g., electives outside program scope) may not transfer.

What grades are accepted?

  • A grade of C or higher is required (C– does not qualify).
  • Pass/Fail courses transfer only if the original institution confirms the grade is equivalent to a C or higher.

Will transfer credit affect my GPA?

  • Transfer credit counts toward attempted and earned credit hours.
  • Transfer credit does not count toward your Florida Poly GPA. Only coursework taken at Florida Poly affects your GPA and standing.

How long does the evaluation take?

  • Typically 1–3 weeks once all transcripts/test scores are received.
  • Missing or incomplete documents will delay the process.
  • Florida Colleges & Universities: Florida Poly uses the Statewide Course Numbering System (SCNS). Equivalent courses (same prefix/number) automatically transfer with a C or higher.
  • Out-of-State & International Credit: May require syllabi, course descriptions, or an approved evaluation service.
  • Military Credit: ACE-recognized military training/coursework may apply.
  • Credit-by-Exam: Up to 45 credits accepted (AP, IB, AICE, CLEP) with required scores. See Credit-by-Exam Chart.
  • Transfer Agreements: Active agreements can be found in the Academic Catalog.

Florida Poly participates in Florida’s Reverse Transfer Program, which allows students who transferred before finishing their Associate of Arts (AA) to still be awarded the degree once requirements are completed.

Eligibility requirements include:

  • Transferred from a Florida College System (FCS) institution without an AA
  • Earned at least 30 credits at that FCS school plus the remaining credits at Florida Poly (to total 60)
  • Completed general education, communication, computation, civic literacy, and foreign language requirements

Students who qualify will be contacted by the Registrar’s Office and asked to opt in or out. Learn more at the Florida Department of Education Reverse Transfer site.

Students can accelerate their degree by earning college credit through examinations. Florida Poly accepts several credit-by-exam programs, though not all exams apply to every program. Always check the Credit-By-Exam Tables for eligible exams and score requirements.

  • Official score reports must be sent directly from the testing organization (College Board, Cambridge, etc.).
  • You may earn up to 45 credits total through exams (no more than 30 credits from a single exam program, such as AP).
  • If duplicate credit exists, the exam that awards the most credit will be applied.
  • Dual enrollment or transfer credit takes precedence over exam credit.
  • Exam credit will appear on your transcript as CR (Credit) and will not affect your GPA.
  • Florida Poly course credit takes priority over exam credit for the same course.
  • Scores must be received before your first term begins. Late credit may not be applied after enrollment starts.

Advanced International Certificate of Education (AICE) Exam

The AICE program is an international, advanced secondary curriculum and assessment program equivalent to the British system of “A-Levels.” Students completing approved examinations with passing grades of: A, B, C, D, and E (not based on the American grading system), will be awarded credit-by-exam as applicable to Florida Poly degree program requirements.

AICE Credit-By-Exam Table

Advanced Placement (AP) Exam

Students who have participated in the Advanced Placement Program in high school and received a score of three or higher will be awarded credit-by-exam as applicable to Florida Poly degree program requirements. 

AP Credit-By-Exam Table

College Level Examination Program (CLEP) Exam

The CLEP examinations cover areas and subtest areas for which credit may be awarded. Students completing approved CLEP examinations with a scale score of 50 or higher will be awarded credit-by-exam as applicable to Florida Poly degree program requirements. 

CLEP Credit-By-Exam Table

International Baccalaureate (IB) Exam

Students who have participated in the International Baccalaureate program in high school and completed the required examination with a score of four or higher in the subsidiary and higher-level program areas, will be awarded credit-by-exam as applicable to Florida Poly degree program requirements. 

IB Credit-By-Exam Table

Excess Credit Hour Surcharge

In 2009, the Florida Legislature passed Section 1009.286, Florida Statutes to encourage students to finish their bachelor’s degrees on time. The law created the Excess Credit Hour Surcharge, which adds extra tuition charges if you take significantly more credit hours than your degree requires.

  • All Florida Poly bachelor’s degrees require 120 credit hours.
  • Credits attempted beyond this limit may count toward your Excess Hours Threshold.
  • Once you pass the threshold, you will be charged an additional surcharge on each extra credit hour.
  • The surcharge applies only to base tuition, not other fees (tech fee, health fee, etc.).

Students who entered Florida Poly as a first-time-in-college (FTIC) student, and complete their bachelor’s degree within 4 years may be refunded for up to 12 credit hours of surcharge fees. Refunds are issued after graduation and verification.

Included:

  • Failed courses
  • Withdrawals after drop/add
  • Repeated courses (unless paid under the Repeat Course Surcharge law)
  • Transfer credit accepted toward your degree

Not included:

  • AP, IB, CLEP, AICE, and dual enrollment credit
  • Internships, certifications, ROTC coursework
  • ESL or remedial credit
  • Courses dropped/withdrawn for documented hardship
  • Credits taken as an active-duty military student
  • Credits earned toward a double major

Tracking Your Excess Hours

  • You’ll receive an initial evaluation of all transfer and exam credit during your first term.
  • Track your progress anytime in the Excess Credit Hours link in CAMS.
  • The Registrar’s Office will notify you when you reach 120 credits and again if you cross your threshold.
  • Surcharge amounts can be viewed in your CAMS Ledger.

If you believe credits are being incorrectly counted:

  • Submit the Excess Credit Hours Appeal Form before the end of your first term.
  • Appeals must be made within 12 months of your initial enrollment. After that, Florida law does not allow adjustments.
  • Excess Hours Threshold: Maximum credits you can attempt before surcharges begin.
  • Excess Hours Counter: Running total of all applicable credits.
  • Surcharge Fee: The extra tuition charged for credits beyond the threshold.
  • Continuous Enrollment: Staying enrolled every fall/spring (summer optional).

Registrar’s Office → For what counts toward your threshold.
863-874-8540 | registrar@floridapoly.edu 

Student Business Services → For billing and surcharge payment.
863-874-8406 | sbs@floridapoly.edu  

State of Florida → For questions about the law itself.

Your Legislator → To provide feedback about the statute.

Residency for Tuition

Tuition and fees at Florida Poly are set by the Florida Legislature, the State Board of Education, and the University Board of Trustees. Students are classified as either Florida residents or non-Florida residents, and tuition is charged based on that classification.

Residency requirements are set by Florida Statute 1009.21 and related policies.

To qualify as a Florida resident for tuition purposes, a student must:

  • Be a U.S. citizen, permanent resident, asylee, refugee, Cuban/Haitian entrant, or another eligible legal status; OR
  • Be a foreign national with a visa type that allows establishing legal domicile (A, E, G, H-1B, I, K, L, N, NATO 1–7, O-1, R, S, T, U, V). (Note: B, C, D, F, M, P, Q, TN, and most J visas are not eligible.)
  • Show evidence of 12 consecutive months of legal residency in Florida before the start of classes. Residency must be for permanent living, not just for school.

Special situations may also qualify, such as:

  • Dependent students who attended a Florida high school for at least 2 years and graduated within the past 12 months.
  • Active duty military members (and their spouses/dependents) stationed in Florida.
  • Spouses or dependents of Florida public school or university staff.
  • Certain divorce/separation cases where one parent is a Florida resident.

Students seeking Florida residency must submit a Residency Affidavit and documentation by the drop/add deadline of the term. Examples of acceptable documentation include:

  • Florida driver’s license or voter registration
  • Florida vehicle registration
  • Declaration of domicile filed with the county
  • Proof of Florida home ownership (deed, tax receipts)
  • Letter from employer confirming full-time work in Florida for 12 months
  • IRS tax return proving dependent/independent status with a Florida resident

Rent receipts, leases, and general employment records are not enough on their own.

Additional documentation may be requested if needed.

Students classified as non-residents may apply for reclassification if they later establish Florida residency.

  • Submit a Residency Reclassification Form with at least three supporting documents that prove 12 consecutive months of legal residency in Florida.
  • Requests must be submitted by the reclassification deadline in the Academic Calendar.
  • Reclassification is not automatic—requests are reviewed by the Registrar.
  • Denied requests may be appealed through the Office of the Registrar.

If residency for tuition is denied, students may:

  • File an appeal with the Office of Admissions (for initial classification) or
  • File an appeal with the Registrar’s Office (for reclassification).

Grade Management

Final Course Grades in CAMS

  • Final and mid-term grades are posted in CAMS once your instructor submits them. Check the Academic Calendar for grade posting dates.
  • After logging into CAMS for the current term:
    1. Click Letter Grades (bottom left of the screen).
    2. Choose to view Mid-Term Grades (if available) or Final Grades.
    3. Print an unofficial grade report by selecting the print icon in the upper right corner of the My Grades screen.

⚠️ Students with financial holds may not be able to view grades in CAMS until the hold is cleared. Contact Student Business Services if you have questions. 863-874-8406 | sbs@floridapoly.edu 

Assignment & Exam Grades in Canvas

  • CAMS shows only final course grades.
  • To view grades for assignments, projects, quizzes, and exams, log into Canvas.
  • If you have concerns about a grade, contact your instructor directly. For unresolved issues, see the Grade Appeal Process below.

If you repeat a course to improve an earlier unsatisfactory grade, the new grade will replace the original grade in your GPA calculation.

In some cases, you may work with your instructor to receive a temporary Incomplete (I) grade.

If you believe your final course grade was recorded in error, you may file a formal appeal. Follow the steps and form order below:

Appeal Form 1 – Request for Meeting with Instructor
Appeal Form 2 – Request for Conference
Appeal Form 3 – Appeal to Vice Provost
Appeal Form 4 – Final Appeal to Provost

For full guidelines, see the Student Grade Appeal Policy (FPU-5.00714AP).

Withdrawals & Returning After Withdrawing

Before withdrawing from a course, undergraduate students should review the Excess Credit Hour Surcharge information above.

Withdrawing may affect your:

  • Financial aid
  • Academic standing
  • Graduation timeline
  • Prerequisite requirements for future courses

     

Check the Academic Calendar for official withdrawal deadlines.

The Undergraduate Withdrawals Policy (FPU-5.0103AP) applies to all undergraduate and undergraduate-level non-degree seeking students. Please review it carefully before completing the appropriate form:

Note: Per Academic Standing Policy (FPU-5.0074AP), an undergraduate student on academic probation who withdraws from all courses will be placed on academic suspension. Mitigating withdrawals are considered on a case-by-case basis.

The Graduate Withdrawals Policy (FPU-5.01035AP) applies to all graduate and graduate-level non-degree seeking students. Please review it carefully before completing the appropriate form:

If you do not register for courses for two consecutive semesters (excluding summer), you will be Administratively Withdrawn from the university.

See details in the Undergraduate Withdrawals Policy (FPU-5.0103AP) and Graduate Withdrawals Policy (FPU-5.01035AP).

Students withdrawing due to military service should refer to Policy FPU-4.005: Student Withdrawal from Courses due to Military Service.

If you have withdrawn or have been Administratively Withdrawn, you must go through the Readmission process:

  1. Submit a request to the Readmission Committee.
  2. If approved, complete the Re-Entry Application with the Admissions Office.

Registrar Forms

Many of our forms are configured for digital signatures. If you need help setting one up, view the guide here.

Tip: Download and save each form to your computer before completing.

Contact the Office of the University Registrar
863-874-8540  |  registrar@floridapoly.edu

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