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 University Registrar

Records and Registration

The Registrar's Office can assist students with managing their academic records as indicated below. It is the student's responsibility to ensure their academic and biographical information is updated when changes occur. 

Managing Your Records

  • Make sure financial holds are cleared as they will prevent the release of academic records and grades.
  • Ensure that your contact information is always up to date with the University. 
  • Always use your Florida Poly email account when emailing the Registrar's Office. Include your full name, student ID, phone number, and all relevant details for your request. 
  • Students should work closely with success coaches and academic program chairs when thinking about making changes to their major, concentration or catalog year. These changes should be made before course registration opens. 
  • Ensure forms are filled out completely and all required signatures are obtained before submission to the Registrar's Office. 
  • Contact the Registrar's Office if you have any questions. 

 

 

Obtaining Academic Records

Students with an outstanding financial balance or records hold will not be able to access their academic records until the balances and holds have been cleared. All questions regarding the release of Academic Records can be sent to the Registrar's Office. Questions regarding financial balances should be sent to the Student Business Services Office

Official Transcripts: The University provides two options for students/alumni to obtain an official copy of their transcript. Requests may be made online through the National Student Clearinghouse or in-person at the Registrar's Office. 

The National Student Clearinghouse (NSC) is the authorized agent of Florida Polytechnic University to provide online official transcript ordering and delivery services to students and alumni. Students may access the online portal to order official transcripts and check on the status of their order. Below are the different delivery methods and costs for ordering through NSC.

  • Electronic delivery: $10 per transcript. Processed within 2 business days and received immediately by recipient via email. 
  • US mail: $10 per transcript. Mailed within 3-5 business days and typically received within 5-7 additional business days via the USPS. 
  • Expedited shipping or international mail: Cost and delivery time varies based upon destination and service selected. Transcripts will be mailed within 1 business day. 
  • In-office pick up: $10 per transcript. Processed within 3-5 business days. An email notification will be sent to the requester when the transcript is available for pickup at the Registrar's Office.   

Additional notes for NSC Orders:

  • Confirm recipient addresses and double check for accuracy prior to submission of the request. 
  • Supply both your full student ID and full social security number in your request. If you don't know your student ID, the social security can be used to identify your academic records. 
  • Students with a hold will be notified by E-mail. You will have 10 business days to clear the hold and notify the Registrar’s Office before your order is canceled.
  • Payment is processed after Florida Poly has released the transcript, and not upon submission of a request through NSC.
  • Refunds are not available regardless of missed deadlines, address entry errors or other circumstances. 
  • Processing and delivery dates are subject to changes based upon University and NSC closures. FPU closures can be found on the University Academic Calendar 
  • Other frequently asked questions and answers regarding NSC transcripts.  

For in-person requests, complete the Official Transcript Request form. Please complete a separate request form for each location you need to send a transcript to. Official transcripts cost $10.00 per copy. Payment must be made with the Student Business Services Office before your transcript can be released. Official transcripts requested in-person can be sent electronically to certain public Florida universities and colleges if applicable via SPEEDE/FASTER transmissions. Printed copies will be mailed for all other in-person requests. Transcripts will be processed within 5 business days. Printed copies can also be obtained in person at the Registrar’s Office by the student. 

Transcript Fee Waiver for Active Duty Military/Veterans: In accordance with F.S. 1009.26 (17a), Florida Poly students who are active duty military, honorably discharged veterans of the United States Armed Forces, or spouse and/or dependents are eligible for a transcript fee waiver. The waiver will cover the $10 transcript cost. You must be verified by the Registrar's Office as a student, dependent and/or spouse who meets the criteria above before the waiver can be applied. Eligible students will complete the Active Duty Military/Veteran Transcript Request form and submit it directly to the Registrar's Office for processing. The waiver may not be applied to requests made through NSC (above), and must be completed directly through the Registrar's Office. Below are acceptable proof of military status documents. 

Active Duty Member or Honorably Discharged Veteran

  • Proof of Service Statement or Letter
  • Copy of your most recent enlistment contract
  • Copy of your most recent Leave and Earnings Statement
  • DD Form 214 (or Form 215)
  • DD Form 256

Spouse of an Active Duty Member, or Honorably Discharged Veteran

  • Copy of DEERS Form 1172
  • A copy of your marriage certificate, in addition to documentation showing your spouse's military status

Dependent of an Active Duty Member, or Honorably Discharged Veteran

  • Copy of DEERS Form 1172
  • A copy of your birth certificate, in addition to documentation verifying the military status of the individual claiming you as a dependent

Note: Copies of military identification cards should not be submitted and will not be accepted.

Unofficial Transcripts: Students can view their unofficial transcripts in their CAMS portal. The unofficial transcript can be printed by clicking the print icon in the upper left corner of the transcript window.

Former Students: Alumni and former students who no longer have an active CAMS account can reactivate their account online. You will need to know your NetID/Florida Poly ID and 5-digit security code from your student ID card. If you do not have this information, contact the Help Desk at 863-874-8888.  

Students who need an additional copy of their diploma can complete the Duplicate Diploma Request form. Diplomas are not available in electronic format and can only be mailed or picked up in the Registrar’s Office.

Students can obtain an Enrollment Verification letter in their CAMS portal for a term they are enrolled.

If additional information is needed in the letter, email the Registrar's Office and include all the details for the letter. The Registrar's Office is able to complete some enrollment forms but in most cases will attach an Enrollment Verification letter with the pertinent details to the form. 

The university provides enrollment information to the National Student Clearinghouse each semester for employers and other educational institutions to use for enrollment verification.

If needed, official transcripts and diplomas can be notarized upon request at no change to the student. Students can add a note to the transcript or diploma request asking for the document to be notarized. Please note that it may take additional time to process these requests.

Official transcripts and diplomas do not need to be notarized to be considered official. Notarized copies should only be requested if required by the recipient of the document. 

The Registrar's Office does not process Apostille certifications for documents. Please visit the Department of State website for more information.

Transcripts and other educational records may be requested and picked up by a third-party if they have written consent or power of attorney from the student. An email from the student using their official University email account will suffice in most cases, but there may be some requests that will require notarized consent. The letter of consent should include the full name of individual requesting documents on student's behalf. The third-party will be required to show their photo ID before receiving the document. 

Please review the FERPA website for more information on the Family Educational Rights and Privacy Act and ways students can authorize the release of their educational records. 

Florida Pubic Records Requests should be made through the Office of the General Counsel

Aggregate student data and information requests should be made through the Office of Institutional Research and Effectiveness

Students may request to inspect their educational records on file with the Office of the University Registrar by completing the Request for Review of Records form. Documents pertaining to student discipline/conduct, medical, counseling, financial aid, testing, career counseling, or police records are not considered education records.

Academic Program Management

Students can complete the Program of Study Changes form if they need to change their major, concentration, and/or catalog year. Before you complete the paperwork to change any part of your current academic program you must first meet with a success coach to have an informed discussion. Making changes to your program may impact your expected term of graduation and could result in additional Excess Credit Hour fees.

Students are not currently able to double major simultaneously. Students who wish to complete multiple programs at Florida Poly must complete one program and then apply for readmission to the university to complete another degree. The university will apply coursework taken under the first degree towards the second degree as appropriate.

Students are only able to have one concentration at a time with their selected major. Students are encouraged to work with their program Department Chair if they have questions about concentration coursework.

Florida Poly offers undergraduate, degree-seeking students the opportunity to add a certificate to their degree. These are add-ons and not substitutions for existing concentrations and, therefore, are subject to rules and requirements. More information can be found in the Academic Catalog.

Only first time in college and transfer students entering fall 2019 and after are eligible for earning a certificate. 

Students who are interested must complete the Certificate Declaration Form and receive approval from the Coordinator of the certificate. The list of Certificate Coordinators is located on the bottom of the Registrar Forms webpage. 

 

Grade Management

Course grades in CAMS

Students can view their course grades in CAMS after they have been posted by their instructor. Refer to the Academic Calendar for the posting dates of mid-term and final grades. 

After logging into CAMS for the current term, select the "Letter Grades" link on the bottom left side of the screen. Next, you can select to view mid-term grades (if available) or final grades. Unofficial grade reports can be printed by clicking the print icon on the upper right corner of the My Grades screen.

Students with financial holds may not be able to obtain or view their course grades in CAMS until the hold has been resolved. Contact Student Business Services if you have a question about a financial hold. 

Assignment and exam grades in Canvas

CAMS will only display course grades. Log into Canvas to view grades for specific assignments, projects, quizzes or exams for your courses. 

Students who have questions about their course grades or specific assignment and/or exam grades should contact their course instructor. Refer to the "Grade Appeal Process" section below for additional information. 

Students may repeat a course for the sake of improving upon an earlier unsatisfactory performance in which the repeat course grade replaces the original course grade in the calculation of the student’s grade point average (GPA). Complete the Grade Forgiveness form and return it to the Registrar’s Office. Additional details can be found on FPU-5.0006AP-Grade Forgiveness Policy.

Students may enter into an agreement with their instructor to receive a temporary incomplete grade. Complete the Incomplete Grade Agreement form and return it to the Registrar’s Office after obtaining the instructor’s signature. Additional details can be found on FPU-5.0007AP-Incomplete Grade.

Students who fail to complete the terms of the incomplete agreement by the established deadline will receive a default grade determined by the instructor. Students should contact their instructor immediately if they do not think they will be able to meet the established deadline or complete the remaining assignments. 

Students who believe there was an error with the final grade they received for a particular course may follow the FPU-5.00714AP-Student Grade Appeal process by completing the appropriate form below. The order of the forms listed below will follow the order students must follow when appealing a grade. 

  1. Request for Meeting with Instructor
  2. Request for Conference
  3. Appeal to Vice Provost
  4. Final Appeal to Provost

 

Withdrawals and Returning after Withdrawing

Undergraduate students should review the Excess Credit Hour Surcharge information before withdrawing from courses. Withdrawing from a course may impact a student's financial aid, academic standing, expected term of graduation and prerequisite requirements for future enrollment. Withdrawal deadlines can be found on the Academic Calendar

The FPU-5.0103AP Undergraduate Withdrawals policy applies to all undergraduate and undergraduate-level non-degree seeking students at the University and governs all withdrawals. Please review this document carefully and select the appropriate withdrawal form noted below. 

  • Complete the Course Withdrawal form to reduce your class schedule after the add/drop period has ended.
    • Please note: If you are withdrawing from the only remaining course on your schedule, you will need to complete the Student University Withdrawal form.
  • Complete the Student University Withdrawal form if you need to withdraw from the term or the university.
  • Complete the Mitigating Circumstances Petition form if you need to withdraw from the term or the university due to extenuating circumstance beyond your control.

Please note: Per FPU-5.0074AP-Academic Standing, an undergraduate student on academic probation who withdraws from all courses shall be placed on academic suspension. Mitigating withdrawals will be considered on an individual basis.

The FPU-5.01035AP Graduate Withdrawals policy applies to all graduate and graduate-level non-degree seeking students at the University and governs all withdrawals. Please review this document carefully and select the appropriate withdrawal form noted below. 

  • Complete the Course Withdrawal form to reduce your class schedule after the add/drop period has ended.
    • Please note: If you are withdrawing from the only remaining course on your schedule, you will need to complete the Student University Withdrawal form. 
  • Complete the Student University Withdrawal form if you need to withdraw from the term or the university.
  • Complete the Mitigating Circumstances Petition form if you need to withdraw from the term or the university due to extenuating circumstance beyond your control.

Students who fail to register for courses at the University for two consecutive semesters, not including summer semester, will be Administratively Withdrawn from the university. Additional details can be found on FPU-5.0103AP Undergraduate Withdrawals or FPU-5.01035AP Graduate Withdrawals.

Students who have withdrawn from the university or who have been Administratively Withdrawn must complete the Readmission process noted in the Readmission Committee and Returning After Suspension or Withdrawal section below. If approved for readmission, the student will complete the Re-Entry Application with the Admissions Office. 

 

Academic Progress and Standing

All students are expected to demonstrate satisfactory academic progress and continued enrollment at Florida Polytechnic University. 

Undergraduate students placed on Academic Probation or Academic Suspension should review FPU-5.0074AP-Undergraduate Academic Progress & Standing for full policy details.

Graduate students should review FPU-5.00744AP Graduate Academic Standing, Academic Dismissal and Readmission for full policy details.

Registration for Students in Academic Jeopardy

Any student whose academic performance falls under the terms of these policies or deemed to be academically at risk will have their registration set by the University Registrar. The student’s registration schedule is not subject to change unless the University Registrar grants an exception.  

Academic Standing Adjustments

Grade changes will result in a recalculation of the GPA and a review of the current semester’s academic standing. This includes a change of incomplete and non-reported grades. A change to academic standing will only occur for the current term and one semester prior to the current term.  

The purpose of the Academic Review Board (ARB) is to identify corrective measures that students must take in order to become successful.  In rare instances, a student may be asked to not return the following semester. Academic performance thresholds that define “academically at risk” are set by the Provost’s Enrollment Management advisory team each semester.

Students who are identified as being academically at risk will have a hold placed on their future enrollment until they have been reviewed by their ARB. Academic Success Coaches are available to assist students with preparing for their ARB review. 

The following information must be submitted by the student for the ARB to review their academic progress: 

  • The completed Academic Review Board Reflective Worksheet, to include a written plan of action for improving your academic behavior. This plan should include but is not limited to:
    • How you will change your approach to your own education in order to create success in subsequent semesters.
    • Areas where students are encouraged to focus on are:
      • Class attendance and participation
      • Keeping up with homework and assigned readings
      • Weekly schedule that allows a min of 2 outside hours of class for every 1 hour in class. 
      • Appropriate use of faculty and other learning resources

Students should refer to ARB emails they received to their student email account for important dates and instructions.

After the ARB has concluded their review, students will receive a summary of the corrective measures and/or schedule adjustments recommended by their ARB. Failure to follow the direction provided by the ARB may result in registration holds or other negative consequences up to and including suspension from the University. Students should continue to monitor their Florida Poly email regularly for additional information. 

Students who are placed on Academic Probation are required to take a semester-long course that gives a concentrated academic coaching experience, providing structure, resources, accountability, and support to help each student achieve their goals.  In addition to academic skills, the courses focus on developing learning strategies, resiliency and having the skills to bounce back from adversity.

  • This is zero-credit hour course, but tuition and fees for one credit hour will be assessed on the student's ledger.
  • The Academic Improvement Program course cannot be removed from the student's course schedule, but will only be added should the student wish to continue their enrollment at Florida Poly. 

A student at Florida Polytechnic University shall be placed on academic probation if his/her fall or spring semester or cumulative GPA at the end of any fall or spring semester is less than a 2.0. Additionally, any student who fails to make satisfactory academic progress may also be placed on academic probation at the discretion of the university. 

Undergraduate Students on Academic Probation:

  • may have a hold placed on their account that prevents registration and/or have their registration set by the University Registrar
  • may need to meet with the Academic Review Board or Readmissions Committee
  • will not be allowed to register in more than 12.0 hours without the approval of an advisor in any subsequent semester until reinstated to good standing
  • are required to enroll in a 0-credit academic support course. Students may be required to complete this course or other courses in this category until the student is no longer on probation
  • may enroll in summer courses to improve their GPA and their academic progress. Students entering the summer term on probation remain on probation for the subsequent term regardless of summer performance even if their cumulative GPA rises to 2.0 or better
  • must earn a minimum Semester GPA of 2.00
  • shall be removed from that standing and placed on good standing at the end of the first subsequent fall or spring semester in which the student achieves a semester and cumulative GPA equal to or greater than 2.0.
  • will be placed on Academic Suspension if both the Semester GPA and Cumulative GPA fall below a 2.00 for a second time, or if they withdraw from all courses

A student on academic probation who withdraws from all courses in the immediate subsequent semester shall be placed on academic suspension. In addition, a student on academic probation shall be academically suspended from the University when the student’s semester and/or cumulative GPA are less than a 2.0. At the discretion of the university, a student may be suspended due to poor academic performance such as failure to progress in their degree program, or accumulating too many withdrawals as defined by policy.

Undergraduate Students on Academic Suspension 1 are ineligible to enroll for one subsequent fall or spring semester.

  • Future enrollment will be administratively cancelled.
  • A hold will be placed on their account that prevents registration.

Students on Academic Suspension 1 are are ineligible to enroll in Summer courses at Florida Poly, but may apply as a transient student at the discretion of the host institution.

  • Only degree applicable coursework will be approved.
  • Coursework taken outside Florida Poly may transfer in to satisfy course requirements but will not impact Academic Standing or the Florida Poly Cumulative GPA.
  • Once a student has been Administratively Withdrawn from Florida Poly they will become ineligible to enroll at another institution as a transient student.

A previously suspended student who is permitted to return to the university will be placed on Academic Suspension 2 if they fail to meet the terms of their readmission as outlined by the Readmission Committee.

Undergraduate Students on Academic Suspension 2 are ineligible to enroll for one full year.

  • Future enrollment will be administratively cancelled.
  • A hold will be placed on their account that prevents registration.

Students on Academic Suspension 2 are ineligible to enroll in Summer courses at Florida Poly, but may apply as a transient student at the discretion of the host institution.

  • Only degree applicable coursework will be approved.
  • Coursework taken outside Florida Poly may transfer in to satisfy course requirements but will not impact Academic Standing or the Florida Poly Cumulative GPA.
  • Once a student has been Administratively Withdrawn from Florida Poly they will become ineligible to enroll at another institution as a transient student.

A student on probation or suspension may not run for or hold any institutional office or committee leadership position. A student who is placed on probation or suspension while holding a position involving significant responsibility and/or commitment may be required to resign after consultation with the Vice Provost of Student Affairs, or designee. 

 A student on academic suspension will not be allowed to participate in a commencement ceremony or in any university-sponsored clubs, organizations, meetings, or activities. 

The Readmission Committee reviews cases where students are applying for readmission to the University after a period of absence due to suspension or withdrawal. In addition, the Readmissions Committee considers cases where students may be suspended due to poor academic performance such as failure to progress in their degree program, or accumulating too many withdrawals as defined by policy FPU-5.0103AP Undergraduate Withdrawals.

Before a student may return to the University, they must submit a petition to the Readmission Committee. Students are required to put together a packet of information for the committee that explains why they believe they are ready to return. The information below is to help guide students through this process.

Information to be included in the readmission packet:

  1. A written document that describes what you have done while away from the University and what you plan to do upon your return to improve your chances of academic success at Florida Poly in the major you choose.
  2. A semester-by-semester plan of how you plan to complete your degree. Include the catalog year and major you intend to complete.
  3. Your calculations to show how you will improve your cumulative GPA for academic standing and graduation requirements. Please remember that courses taken outside of Florida Poly do not contribute to your cumulative GPA but may be accepted to fulfill program requirements.
  4. Your calculation of how many attempted credit hours beyond the 120 hours it will take for you to complete the degree. Students should be aware of how their remaining credit hours will contribute to their Excess Credit Hour Threshold and may result in the assessment of Excess Credit fees during their final terms. Students can view their current Excess Credit information in CAMS
  5. Final official transcripts if you have completed courses elsewhere.
  6. Relevant documents and results for self-study courses or tutoring that you have completed.
  7. An affirmative statement explaining your plan for housing and financial support while attending Florida Poly.
  8. If applicable, a completed Medical Provider’s Statement Form if a mitigating personal medical withdrawal was approved.

Submission of readmission packet: Once your packet is complete, email it to the Registrar's Office from your Florida Poly student email account. Students may submit their readmission packet no later than one week prior to each Readmission Committee meeting noted below. We will not accept or review incomplete or late packets.

Readmission Committee Meetings: Students are not required to meet with the readmission committee, however, in cases where the committee may require additional information from the student, they may request that the student attend a supplemental review meeting either in person or on Microsoft Teams. The Readmission committee will meet during the following periods each semester:

  • Friday prior to priority registration week
  • Friday prior to drop/add week 
  • Friday after withdrawal deadline
  • One week after final grades post

The above registration event dates can be found on the Academic Calendar, however, actual committee meetings dates may change based on committee member availability. After submitting your packet to the Registrar's Office you will receive confirmation of the date your petition will be reviewed. Decisions will be emailed to students within 72 hours of the meeting. 

Note: Readmission is not guaranteed, and the Readmissions Committee's decision is final. 

 

Biographical Changes

Students who need to change or correct their legal name with the University can complete the Request for Change or Correction of Name form. Proof of a new name must be submitted along with the request form.  The legal name will appear on official documents like the transcript and diploma.

Students are encouraged to communicate with their instructors, classmates and University staff if they have a preferred name they would like to be addressed by. Students may also choose to complete the Preferred Name Request form if they would like to formally notify the University of their preferred first name.

Examples of a preferred name can include, but are not limited to, going by your middle name rather than your first, using an abbreviation or variation of your legal name (i.e., Bill instead of William), or going by an alternate first name that you prefer to self-identity with. Inappropriate use of the preferred name, including but not limited to misrepresentation or attempting to avoid legal obligations, may be cause for denying the request.

Preferred names will not appear on official documents like the transcript or diploma unless they are also part of your legal name.

When applying for admission, the Federal Privacy Act of 1974 allows colleges and universities to require the disclosure of social security numbers for the purpose of identification and verification of student records, including registration, financial aid, and academic records, and for verification of identity in connection with the provisions of its services. The University does not use social security numbers for student identification; instead, the University assigns a unique Florida Polytechnic University student identification number.

To correct or update your Social Security Number please come to the Registrar’s Office with the original copy of your SSN card. Please make sure your SSN card is signed.

Students who do not have their SSN registered with the University may not qualify for financial aid. Students who have applied for Federal Financial Aid will receive a registration hold on future enrollment until the original copy of the SSN card is brought to the Office of the University Registrar along with a photo ID so the SSN can be validated before being updated in the student's records.

Students can update their address and phone number in the CAMS portal by clicking the Edit Profile button. Students are required to update their contact information with the university if it changes.